At California State Restoration, we play many roles. In some instances, we are teachers, telling our customers how we can help them. In other instances, we are coordinators, schedulers, project managers, and clean-up technicians.
We help our clients to make an educated decision by guiding them through the process of restoration work. As first responders to these types of catastrophes, we empathize with our clients, knowing that this is a very disruptive time in their lives.
In most situations, when our customers call us, they are in a state of shock. They’ve experienced a flood or a fire or just found out for the first time that they have a mold problem.
We specialize in preserving and protecting our clients’ homes the best we possibly can during the mitigation work. This means that we always try to salvage materials and make decisions by monitoring the job’s progress on a daily basis.
Whenever you call us, we pick up the phone. We are a 24/7 emergency company, which means you will never sit on hold or wait for us to call you back.
We are always available to our customers to guide them in the right direction and explain our emergency services.
People respect us and trust us because we are honest and forthcoming in everything we do.
We guarantee all of our work 100% and stand behind it every step of the way. When the job is done, we won’t ever disappear. Our follow through is one of biggest strengths and something we focus on intently with every project we do.