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The 7 Things to Do First When Your Home Gets Flooded

The 7 Things to Do First When Your Home Gets Flooded | California State Restoration

At California State Restoration, we pride ourselves on being one of the best 24/7 emergency companies not just in the North Bay Area—but in the entire state.

Here are 7 things that can tell you how to determine the severity of a flood in your home:

  1. Identify the Cause of the Flood
    When homeowners think of a flooded first floor, natural disasters probably come to mind. However, the first floor can flood for many other reasons, such as the following.
    • Burst pipes
    • Faulty washing machine hose
    • Leaking appliances, such as the water heater
    • Overflowing dishwasher
    • Overflowing toilet or blockage in the sewer system
    • Pipe left on while the drain is covered or blocked
  2. Stop the Flow
    If you are able to identify the source of the water and can turn it off, do so. For example, you may cut the water supply in the home, turn off the dripping or leaking faucet, or plug out the water heater. If you must wade through water to do this, call the professionals and wait outside to prevent possible electrocution.
  3. Cut the Power
    If you can make it to the fuse box without passing through water, then turn off the power to the affected areas in the home. This will also help to reduce the possibility of electrocution. If you cannot make it to the fuse box without passing through water, call the professionals, and wait outside.
  4. Inspect for Damage
    If the flood was caused by natural disasters, then do a thorough inspection of the home and call the relevant authorities to resolve the issue. Here are some of the things you should keep an eye out for.
    • Damage to electric, gas, sewer, and water lines.
    • Structural damage, such as cracked foundations or warping
  5. Document the Damage
    While you wait for the professionals to arrive, be sure to document the damage in the home as best as possible. This may be necessary for insurance purposes. Make notes, take pictures, and even take video footage where possible.
  6. Call the Insurance Company
    The best time to call the insurance company is right away, especially if the first-floor flood is due to natural disasters. Phone lines to the company may be busy, so the sooner you call, the further up the line you are on their waiting list. If you are unable to reach your local agent, consider calling headquarters.
  7. Hire Us!
    Some insurance companies will send out their own licensed contractors to survey the damage, quote an estimate, and provide disaster cleanup and restoration services. However, in cases of an emergency, you may be asked to find your own contractors. You will then be reimbursed after the work is completed. That is where you should hire a company that has extensive experience dealing with floods—like California State Restoration! We have the right training, skills, and equipment to do the job right the very first time.

About California State Restoration

Serving Napa, Marin, and Sonoma Counties with 24/7 Emergency Services, California State Restoration Services in Santa Rosa, CA performs every aspect of disaster restoration. For all your water, fire, storm, and mold damage needs, as well as for sewage and biohazard cleanups, California State Restoration Services is a one-stop company that is known for quality work and a professional approach to everything we do. We have grown steadily over the years because we make customer service a #1 priority and are always looking for solutions that are viable and affordable.

Sources: Wikipedia and Forbes

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